Shipping policy
Shipping & Delivery Policy
At Kitcora Store, we aim to deliver your orders quickly, safely, and efficiently.
Processing Time
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
Estimated delivery times may vary depending on your location:
- Major Cities: 3–5 business days
- Other Areas: 5–8 business days
Delivery delays may occasionally occur due to weather conditions, courier issues, or high order volumes.
Shipping Charges
We may offer free shipping on selected products or promotional offers. Any shipping charges will be clearly displayed during checkout.
Order Tracking
Once your order is shipped, you may receive a tracking number or shipping confirmation message to track your package.
Failed Deliveries
Please ensure your shipping details and contact information are correct. If a delivery attempt fails due to incorrect information or unavailability, additional delivery charges may apply.
Damaged or Missing Items
If your order arrives damaged or incomplete, contact our support team within 48 hours of receiving the package with clear photos and order details.
Contact Us
For any shipping-related questions, feel free to contact our support team through our website or social media channels.